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Getting Started

The Pricing Request feature allows you to quickly obtain freight quotes for Full Container Load (FCL), Less than Container Load (LCL), and Air Cargo. It streamlines the process of getting competitive rates from multiple carriers, helping you make informed shipping decisions efficiently.

Key Benefits:

  • Instant Quotes – Get real-time pricing for your shipments.
  • Multiple Shipping Modes – Compare FCL, LCL, and Air Cargo options.
  • Seamless Booking – Approve and book shipments directly from the platform.
  • Transparent Pricing – See detailed breakdowns of costs with no hidden fees.
  • Coming Soon – We will soon be adding US domestic shipments, including Full Truckload (FTL) and Less than Truckload (LTL) options.

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Freight Right's Instant Pricing Request feature allows you to quickly get quotes for Full Container Load (FCL), Less than Container Load (LCL), and Air Cargo.

Steps to Access:

  1. Log in to your Freight Right account: https://app.freightright.com/login
  2. Navigate to the Pricing Request section: https://app.freightright.com/quotes
  3. Click on the "New Request" button to start your request.
If you do not already have an account with us, please contact us for access. This feature is currently available for existing customers only. It does not cost anything to create an account. Email us at [email protected].

Creating a pricing request is simple and allows you to compare rates efficiently.

Steps to Create a Request:

  1. Select a Shipment Type – Currently, our initial release supports FCL only. LCL and Air Cargo will be rolled out soon.
  2. Enter Shipment Details – Provide the origin, destination, cargo weight, and dimensions.
  3. Click "Get Quotes" – The system will generate a list of available quotes sorted by the lowest pricing.
  4. Select a Quote – Choose the most suitable option for your needs.
  5. Click "Request Booking" – Finalize your selection and submit your request.

Once you submit a pricing request, the following steps take place:

  1. Pre-Booking Verification – While we are highly confident in the rates provided, we verify them one last time to ensure we can guarantee them. Our goal is to provide full transparency in pricing and service.
  2. Response Time – We aim to get back to you within 24 hours, though we typically respond within 6 hours.
  3. Approval Notification – You will receive an email once the request has been approved.
  4. Finalizing the Shipment – Our onboarding team will reach out to you to finalize the details of your shipment.
If you have any immediate questions or concerns, feel free to reach out to us at [email protected].

After your booking request is approved, we go through the Pre-Booking Verification Process.

Next Step: Pre-Booking Verification

Our onboarding team will reach out to you directly via email to collect a few more pieces of information to complete your booking.

Why is this step important?

This step is crucial to ensure your shipment is booked correctly and all necessary documents are completed upfront. By investing a little time now, we can help prevent any unexpected surprises, such as delays or penalties during customs clearance.

At Freight Right, we take pride in our exceptionally low rate of such incidents, thanks to our meticulous process and dedicated personnel.

Troubleshooting & Support

If you are not seeing a quote, here are some common reasons and solutions:

  • Incomplete Information – Double-check that all required fields (origin, destination, weight, dimensions) are filled correctly.
  • Service Not Available – Some routes or shipment types may require a manual review. Wait for a notification.
  • Technical Issues – Try refreshing the page or clearing your browser cache.

If the issue persists, contact Freight Right support.

If you are not seeing a quote, here are some common reasons and solutions:

  • Incomplete Information – Double-check that all required fields (origin, destination, weight, dimensions) are filled correctly.
  • Service Not Available – Some routes or shipment types may require a manual review. Wait for a notification.
  • Technical Issues – Try refreshing the page or clearing your browser cache.

If the issue persists, please contact us by email at [email protected].

For any issues with Instant Pricing Requests, you can contact Freight Right’s support team:

Our team is ready to assist with pricing requests, booking issues, and any other concerns.