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Recover eligible customs duties without managing the claim process alone. Freight Right reviews your import and export activity, identifies potential refunds, and helps move your drawback claim forward through a licensed customs brokerage team.
If your company imports goods into the United States and later exports them, destroys them, returns them, or uses them in exported products, you may be eligible to recover a portion of the duties, taxes, and fees paid at import.
That recovery process is called duty drawback.
For many businesses, the opportunity is real, but the process is hard to manage internally. Records are spread across customs entries, export documents, purchase orders, commercial invoices, warehouse data, and broker files. Freight Right helps make the process clearer.
Our duty drawback service is built for importers that want to understand whether they qualify, estimate whether the recovery is worth pursuing, and move forward with a practical, broker-supported process.
Duty drawback can create meaningful cost recovery, but many eligible companies never file a claim.
Common reasons include:
The team does not know whether the business qualifies
Import and export records are difficult to connect
The process feels too complex or time-consuming
Internal teams do not have the bandwidth to manage documentation
The potential refund is unclear
Previous providers were slow to respond or hard to communicate with
Freight Right helps remove that uncertainty. We review your import and export activity, identify possible recovery opportunities, and explain what is needed before you commit unnecessary time or resources.
Freight Right works with businesses that import goods into the United States and have related export, return, destruction, or manufacturing activity.
You may benefit from a duty drawback review if your business is a:
U.S. importer
Exporter
Manufacturer using imported components
Retailer with international returns or exports
Distributor shipping goods outside the United States
Ecommerce company selling cross-border
Sourcing or procurement team managing landed cost
Logistics or trade compliance team looking for duty recovery opportunities
Duty drawback is especially relevant for companies that want to reduce landed costs, improve margins, recover overpaid duties, or turn historical import/export activity into potential refund value.
Every claim depends on the goods, transactions, documentation, and claim rights involved. During a review, Freight Right helps assess which type of drawback opportunity may apply.
Unused Merchandise Drawback
Unused merchandise drawback may apply when imported goods are later exported or destroyed without being used in the United States.
This can apply to businesses that import finished goods, hold them in inventory, and later export them to another market.
Manufacturing Drawback
Manufacturing drawback may apply when imported materials or components are used to produce finished goods that are later exported.
This is common for manufacturers that import raw materials, parts, or components and then export finished products from the United States.
Rejected Merchandise Drawback
Rejected merchandise drawback may apply when imported goods are defective, do not match specifications, are shipped without consent, or are returned, destroyed, or exported under qualifying circumstances.
This can be useful for businesses dealing with returns, quality issues, or products that cannot be sold as originally planned.
1. We Review Your Import and Export Activity
Freight Right starts by reviewing the basics of your business, including what you import, what you export, where goods move, and what records are available.
2. We Identify Potential Recovery Opportunities
Our team looks for transactions that may qualify for duty recovery, including goods that were exported, destroyed, rejected, returned, or used in exported manufactured products.
3. We Estimate Whether the Opportunity Is Worth Pursuing
Price matters. So does internal effort.
Before moving forward, Freight Right helps you understand whether the potential recovery appears meaningful enough to justify the next steps.
4. We Organize the Required Documentation
Freight Right helps identify and organize the documentation needed to support the claim, which may include import entries, duty payment records, commercial invoices, export documents, bills of lading, inventory records, and transaction data.
If another broker handled the original entries, we can help guide the record collection process.
5. We Support Claim Preparation and Filing
Once the opportunity and documentation are clear, Freight Right helps prepare and support the drawback claim process through our licensed customs brokerage capabilities.
6. We Keep You Updated
Freight Right keeps communication direct and practical, so your team knows what is needed, what is happening, and what comes next.
Duty drawback service pricing should be easy to understand before work begins.
Freight Right starts with a review of your potential opportunity, claim complexity, available documentation, and expected recovery value. From there, we provide clear next steps so your team can decide whether moving forward makes financial sense.
Duty drawback is one way to recover eligible customs costs. Depending on your import activity, there may be other tariff refund or mitigation opportunities worth reviewing.
Freight Right also supports businesses with IEEPA tariff refund services, helping importers review entries, identify potential refund opportunities, and manage next steps.
If your team is already reviewing duties, tariffs, and landed costs, Freight Right can help you look at the bigger picture.
Licensed Customs Brokerage
Our customs brokerage capabilities give us direct insight into import records, entry data, documentation requirements, and customs processes.
Practical, Buyer-Focused Guidance
We explain what qualifies, what records are needed, what the process looks like, and whether the opportunity appears worth pursuing.
Built on Freight for Over 20 Years
Duty drawback depends on understanding how goods move. Freight Right works with businesses across import, export, customs, and logistics operations.
You may be leaving eligible duty refunds unclaimed.
Freight Right can review your import and export activity, help determine whether your business may qualify, and explain the next steps for pursuing a drawback claim.
Start with a clear review from our team.
What is duty drawback?
Duty drawback is a refund of certain duties, taxes, and fees paid on imported goods when those goods later qualify through export, destruction, rejection, return, or use in exported manufactured products.
Who qualifies for duty drawback?
Importers, exporters, manufacturers, retailers, distributors, and other businesses may qualify depending on their goods, records, transactions, and claim rights.
A good first step is to review your import and export activity to see whether there is a clear connection between duties paid and qualifying downstream movement.
What does a duty drawback service do?
A duty drawback service helps identify eligible transactions, review documentation, estimate potential recovery, prepare claim materials, and support the filing process.
Freight Right’s service is backed by licensed customs brokerage capabilities, which helps connect duty recovery with the customs records behind the claim.
Why should I use a duty drawback broker?
Duty drawback claims depend on customs documentation, import entries, duty payment records, export records, and compliance requirements. A duty drawback broker can help organize the process and reduce the burden on your internal team.
Freight Right combines drawback support with licensed customs brokerage experience.
Is Freight Right a duty drawback company or a duty drawback broker?
Freight Right provides duty drawback service through a licensed customs brokerage team. That means you get more than general consulting. You get support from a team that understands import records, customs entries, and cross-border documentation.
What types of duty drawback claims can Freight Right review?
Freight Right can help review potential opportunities involving unused merchandise drawback, manufacturing drawback, rejected merchandise drawback, and other qualifying import-export scenarios.
The right path depends on your goods, records, and transaction history.
How much does duty drawback service cost?
Pricing depends on the complexity of the claim, available documentation, expected recovery value, and the level of support required.
Freight Right provides clear next steps after reviewing your opportunity so your team can decide whether moving forward makes sense.
How long does the duty drawback process take?
Timelines vary based on the claim type, documentation quality, record availability, and government review. Freight Right helps reduce avoidable delays by identifying required records early and keeping the process organized.
Can Freight Right help if another customs broker handled our imports?
Yes. If your company has access to the required records and authorizations, Freight Right can help review import and export activity even if another broker handled the original entries.
What records are needed for a duty drawback review?
Common records may include import entries, duty payment records, commercial invoices, packing lists, bills of lading, export documents, inventory records, manufacturing records, destruction records, and transaction data.
Freight Right will help identify what is needed based on your specific situation.
How do I get started?
Start by requesting a duty drawback review. Freight Right will review your business activity, ask for the right records, and help determine whether there may be a recovery opportunity worth pursuing.