White glove delivery is a premium freight service that goes beyond standard curbside delivery and may include inside placement, room-of-choice positioning, assembly, installation, and debris removal.
It is commonly used for oversized, heavy, fragile, or high-value shipments that require specialized handling and a higher level of customer experience.
Standard freight delivery typically includes:
Dock-to-dock or curbside delivery
No unpacking
No assembly
Minimal driver assistance
White glove delivery may include:
Scheduled appointment windows
Two-person delivery teams
Inside delivery beyond the threshold
Placement in a specific room
Basic assembly or installation
Removal of packaging materials
Service scope varies by carrier and agreement.
White glove service is commonly used for:
Furniture
Fitness equipment
Appliances
Medical equipment
Electronics
Trade show displays
Large commercial fixtures
It is particularly common in ecommerce freight operations involving direct-to-consumer shipments of big and bulky goods.
White glove delivery carries higher costs because it requires:
Additional labor (often two-person teams)
Extended delivery time
Scheduling coordination
Liability management
Specialized equipment or training
These factors increase handling complexity compared to standard LTL or FTL freight services.
Does white glove delivery include assembly?
It may. Assembly scope depends on the carrier and service agreement.
Is debris removal included?
Often yes, but this should be confirmed before booking.
Can white glove delivery be scheduled?
Yes. Most services operate on appointment-based windows.
Is white glove delivery available for residential addresses?
Yes. It is frequently used for residential freight shipments.
Does white glove service include installation?
Basic installation may be included, but specialized installation (plumbing, electrical) is typically not.
Inside Delivery | White Glove Delivery |
|---|---|
Placement inside entrance | Room-of-choice placement |
No assembly | May include assembly |
No debris removal | Debris removal often included |
Lower cost | Premium service tier |
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